Consignor Information
Length of Consignment
Once the contract has been signed and items have been left for consignment, the initial contract period is for 90 days. This means that all home décor items must remain on consignment for at least 90 days or a fee of 20% of the selling price will be assessed. After the initial 90 day period nothing happens to your items and furniture will remain for another 90 day period. You do however have the option to pick up any unsold items. After the 2nd 90 day period remaining home décor items may be stamped “FINAL MARKDOWN” and sold for ½ price. It is the responsibility of the consignor to keep track of the dates that their items were dropped off which allows them to know when their 90 day and 6 month period is up.
Getting Paid
Consignor checks will be ready on the 5th of each month; they will NOT BE READY BEFORE THE 5th. Checks can be picked up any time after the 5th of each month but once the checks are printed they are only good for 90 days. We DO NOT CALL THE CONSIGNOR IF THEY HAVE A CHECK. We will mail a check with a self addressed stamped envelope for out of town consignors only. Therefore, it is the responsibility of the consignor to see whether or not they have a check each month. We recommend, for both convenience of the consignor and the reduction of phone calls on the 5th, that consignors visit the “You’ve Got Money” Page. This page contains an alphabetical list, which is not updated until the 5th of each month, of consignors who have checks for that month. If you do not see your name it just means you do not have a check. The list is not a running total but just a list of who has a check. Most importantly due to privacy reasons only the person whose name is on the check is allowed to pick it up. Checks will not be printed unless the consignors account has a balance of at least $10; Any balance under $10 will just roll over to the next month. A $20 fee will be assessed for any check that needs to be reprinted.
Pricing
Several things are considered when pricing items; condition, style, color, brand and original price. We also welcome the input of the consignor in coming to a decision.
Consignment Drop Off
We accept drop offs of home décor items Mon-Fri 10:00-6:00 and on Saturdays by appointment only. ALL APPROVED FURNITURE CONSIGNMENTS ARE BY APPOINTMENT ONLY. All items must be clean and in good condition; any cleaning or repair will result in a fee. All small home décor items must be in a bag, box, or bin that can be left until we are able to go through your items. All boxes, bags, and bins must be labeled with your name and phone number prior to arrival. Please do not label each item in your container, only large items such as lamps or artwork need to be labeled individually. We will return your boxes or bins once we have gone through your items. We will call you to pick up any home décor items that we were unable to accept. Once you have been called you will have 7 days to pick up your returns or they will be donated to charity.
Items We Accept
We accept and sell a wide variety of home décor and therefore it is hard for us to list exactly what we will take. We recommend visiting one of our stores to get a better idea of what we will take.
Items We Do Not Accept
To remain in compliance with the Texas State Health Department we are no longer able to accept bedding or pillows of any sort.
We do not accept broken or chipped glassware or ceramics, partial sets of stemware or dinnerware. We will not accept used linens or towels.
We will not accept furniture with rips, stains, or pet hair. We do not accept furniture that needs to be repaired or has water damage.
All furniture must have all of its pieces; hardware, shelves, pegs, brackets, glass, slats, rails, and knobs.
Pick up and Delivery
We offer this service for those who are unable to get their items home or to the shop. The charge is based upon location, stairs, weight, and number of loads.
Insurance on Consignments
As with any business, we are insured to some extent. Hidden Treasures, Inc. does not assume any responsibility for items damaged due to fire, flood, theft, or any other cause.